Social Media: Love them or hate them
I was looking thru my Nuffnang analytics and saw that one of the keywords that leads visitors to my blog is Josephine Ipoh
And so I google and see my blog is in which ranking zzz
And I’m in #9 wtf. Disappointed, I checked out what’s so geng about the first few blogpost *kiasu to the max
Here’s some excerpts of what they said:
Blogger #1: Pricey, uncomfortable seats, sky juice will only be provided upon request, and their Fusilli Carbonara (the one I tried) looked normal and not worth it. And their menu is printed on A4 paper.
Blogger #2: Mediocre food, paired with bad service, not a very nice review on the Fusilli Carbonara (again!)
Blogger #3: Main dish disappointing, slow service. Colourful jelly was given to kids.
Which made me re-think of my judgement. Is my standard really low? Cos I said so many nice things about them albeit a little exxy. Then I saw, all these posts were written 18 months ago and I guess, the owner must have read the reviews of these bloggers and improved accordingly.
Cos seriously, we were served sky juice without requesting for it. Nah, give you see picture as a prove zzz.
And the service wasn’t slow at all. They were efficient and friendly.
Come to think again, no wonder la the owner kept asking me why do I take pictures of the interior and food like she was afraid of something. I just replied blandly that I wana post them in website. And she started asking like… why would you post it up? Will people read it? And because my Mandarin is limited I just smiled and nod. Then Ming said maybe she’s just afraid that people will copy her concept and interior design that’s why she asked so much of Qs. But then seriously, there are a whole lot of cafe like this especially in KL lor. You can only stand out by offering appetizing food complement with attentive service.
Maybe cos she was afraid of bad reviews (again) but no sweat Owner of Josephine, I would say, it’s a good place to chill. Though I have not tasted their other dishes well, it’s a reason for going back there isn’t it? So go visit Josephine and let me know if the Cheese cake is nice or not.
On another note, social media is a scary thing for business owners. Screw up one time and the whole world knows about it. Good thing for us consumers cos in the end, we’ll get value-for-money service:)
From → Spills